Terms of Service

TERMS & CONDITIONS

GENERAL

All purchases are non-refundable and non-transferable. Passes and memberships may not be shared.

All students must have a unique online account associated with a unique email address. Friends and family members may not share the same email address.

Every effort is made to hold class on time. The schedule is subject to change without prior notice. Please check the online schedule for the most up-to-date schedule.

Bala Yoga is not responsible for the safekeeping of your personal belongings.

A staff member is out front at all times other than the last class of the day.  Front doors are locked at the start of class. For safety reasons, no late entry is permitted and leaving class early is strongly discouraged.

Bala Yoga reserves the right to refuse entry.

All purchases of services and products are final. No refunds or credits are provided.

In attending classes at Bala Yoga, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Bala Yoga or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

Terms, Conditions, and Fees are subject to change without prior notification.

It is the responsibility of the student to notify teachers of any previous injury, illness, or conditions that may impact their practice.

Unpaid classes or membership payments will be back-charged.

Cash payment is not accepted and no cash is held on premises at any time.

CLASS CANCELLATIONS & BOOKING ETIQUETTE

Class cancellations must be made 8 hours prior to the start of a reserved class. This will give us sufficient time to notify our waiting list. If you do not attend or cancel within 8 hours of start time, you will be fully charged for the class.

Cancellations must be made through our online reservation system or smartphone app for Apple or Android devices. Cancellations will not be accepted via e-mail.

Workshops, events and trainings are non-refundable.

Credits will not be provided for enrollment canceled by students.

Please late cancel if you are unable to attend to make your space available to others.

Members and unlimited pass holders will have their online booking privileges suspended for two weeks if they do not attend class or late cancel. During the suspension period, Members will only be able to book a class at the studio on the class date. When an account is suspended, all class reservations scheduled after the suspension date will be early canceled without penalty.